Frequently Asked Questions

General

Just Kidn is a company that aims to cater to the needs of parents by providing a wide range of products and services for babies, children, and mothers. We believe in offering the best quality items and advice to ensure that every parent can give their child the best possible care.

At Just Kidn, it is our mission to provide our customers with all the best clothing, feeding and food items, accessories, books and advice that we possibly can. We believe every parent deserves the chance to give their baby the absolute best, and we are dedicated to making sure that happens always.

Just Kidn provides unique items for babies from age 0 till 24 months, toddlers from age 2, and children till 16 years, while Moms aren’t left out.

Babies from age 0 till 24 months, toddlers from age 2, and children till 16 years.

We provide our customers with all the best clothing, feeding and food items, accessories, books and unique items for babies from age 0 till 24 months, toddlers from age 2, and children till 16 years.

The following are sold by Just Kidn, and are not limited to this alone. Please proceed to explore our collection for your preferred available items.

Click ‘My Account‘ in the top right corner of the official Just Kidn website.

Use a valid email address which you have access to, and add your password.

Proceed to Submit to create your account with Just Kidn

No. You can purchase a product as a guest.

Follow the steps below:

Search for the preferred item.

Add to cart.

Skip creating account.

Fill the necessary delivery and billing information at checkout.

Pay for product.

Receive confirmation details and other information while waiting for delivery.

Yes, orders are placed online. We are an online retailer.

All orders are placed directly on our website except in certain cases.

No, we do not offer payment on delivery. We accept payment before delivery only.

Order your item, once payment has been confirmed, your order will be packaged and prepared for shipping.

Note: No order is dispatched without payment confirmation. Please, send proof of payment if unconfirmed.

Contact us at support@justkidnstore.com  for other questions not listed in the FAQ. We reply as fast as possible.

Delivery

Yes, we deliver to anywhere across Nigeria. This is shipped using reliable logistics companies. You can read more about delivery and shipping your order here.

However, we might have a delivery restriction or delay to some states due to the logistics.

Yes, we deliver to countries where GIG or DHL offers services to outside Nigeria. This is shipped using reliable logistics company GIG or DHL. You can read more about delivery and shipping your order here.

Delivery fee is calculated based on your shipping address and the preferred logistics company.

Read more about delivery and shipping here

It takes between 3-7 working days depending on your shipping address and time of dispatch. 

Read more about the delivery and shipping here.

You can track your order here.

Please, track your order here to see the delivery progress.

In case you need to reach out to us, contact us at support@justkidnstore.com